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Ferguson is dedicated to leveraging technology across the enterprises to exchange information electronically with customers, creating win-win solutions for our customers and branches. Our eBusiness capabilities make your job easier and save you time and money.

A free, transactional web site that gives our customers real-time, 24/7 access to account information, order history, and product details to help them manage their business effectively. The site allows customers to search and navigate the industry’s largest online product selection and place orders when it’s convenient for them.
EDI, Electronic Data Interchange, is the computer-to-computer exchange of structured data. The data is transferred electronically with minimal human intervention. Ferguson uses EDI with hundreds of companies, including vendors, customers, carriers and banks.
The Ferguson Enterprise Service Bus (ESB) is a custom-built lightweight transaction engine that can process known business documents. It delivers and transforms them to disparate systems, making integrations more standard, faster, and easier. A given business document can come from one party and be delivered to multiple systems.
Ferguson’s Catalog Group supports sales efforts through a variety of print and electronic catalogs. Print catalogs are produced each year geared to particular business segments and product groups. Data is provided to support customer-specific electronic catalogs as well as customer catalogs in online marketplaces like Ariba, Perfect Commerce and GSA Advantage.
Customer Inventory Management (CIM) is an enabling step toward managing a customer’s inventory. Once the file maintenance to establish locations and their assigned products is complete, the software uses customized handheld scanners (i.e., Palm) to scan bar-coded bin labels and enter order quantities or cycle counts. A customer purchase order is assigned and an acknowledgement is sent if required by the customer. The sales associate transfers the order data via a cradle device or modem. Once the data is transferred, it is used to replenish the customer’s inventory.
Provides eBusiness tools for fundamental business operations
- Ferguson commodity price downloads for estimation
- “Powerlink” - offers customers electronic order management directly into Ferguson computer systems
- “E-catalog” - provides real time access to the largest industry database available
- Finance provides fully interactive real-time processing and verification of vendor invoices
The Commodity List Price Update Service gives Mechanical Contractors the ability to utilize Ferguson pricing directly in their estimating system and helps to reduce the repetitive quotation activity. There may be options with the estimating software companies to export POs from the estimating system.
- ACH to Electronic Lockbox
- Wire Transfer to Electronic Lockbox
For more information, please contact your local Ferguson Sales Associate.
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